Last updated: August 20, 2026
Company: Pizzeria Solution Inc, 3600 Wilshire Blvd, Suite 1410, Los Angeles, CA 90010, USA (“we,” “us”).
Contact: join@pizzeriasolution.com ยท phone to be published (toll-free).
Site: https://pizzeriasolution.com/
These Terms plus any signed Order Form are the agreement with the restaurant (“you”). The Order Form wins if it conflicts.
1. Service
Branded pizza ordering website, kitchen tools, and related software. We are not a delivery marketplace and take no commission on your food orders. Card fees are charged by the payment processor (e.g. Stripe), not as our cut of sales.
2. Plans & fees
Fees, trial, and hardware are on the Order Form. Typical offerings: software-only monthly; full-service monthly (graphics/menu/priority support). Prices may change for new orders; signed Order Form controls for your term.
3. Trial
Unless the Order Form says otherwise: 30 days software. Hardware is not included in trial unless written. After trial, billing starts on the chosen plan. Non-continuation may result in shop suspension.
4. Setup
You provide logo, menu (items, prices, sizes, photos), hours, domain (or we register one), and payment setup. Timeline is about two weeks after complete materials. SMS may wait on carrier number approval. Per-site build fees (if any) are on the Order Form.
5. Your shop & access
Each live shop is separate. You get store-owner access (not full server admin). You own your menu, customers, and orders. We retain access to host, secure, and support.
6. Orders & food
Orders are between you and your guests. You handle food, allergens, taxes, refunds, delivery, and kitchen ops. We provide software.
7. SMS & email
If SMS is enabled, you (or we on your behalf) may send transactional texts (order status) and, only with consent, marketing texts.
- Guests must opt in (checkbox not pre-checked, or clear keyword opt-in).
- Message frequency varies. Msg & data rates may apply.
- Reply STOP to cancel, HELP for help.
- You must honor opt-outs. You are responsible for TCPA / consent for your list.
- Our Privacy Policy explains how phone numbers are used. We do not sell opt-in lists.
8. Billing
Monthly fees via card or ACH (e.g. Stripe) as on the Order Form. Failed payment: retry, then possible suspension. You keep a valid payment method after trial.
9. Support
Email / shared inbox. Full-service customers get priority phone/text when we publish that number. Video calls via Google Meet unless otherwise agreed. Not 24/7 unless written.
10. Hardware
Tablets/printers per Order Form (loan, deposit, or sale). Loss/damage/carrier fees are yours unless we agree otherwise. Return rules as on Order Form.
11. Acceptable use
No abuse, illegal content, spam SMS, or reselling the platform as your own SaaS.
12. Intellectual property
We own the platform and templates. You own your logo, photos, and menu copy; you license them to us to run your shop.
13. Availability
No 100% uptime guarantee. Outages may involve Stripe, Twilio, hosting, or your devices.
14. Cancellation
Per Order Form (e.g. notice before renewal). We may suspend for non-payment, abuse, or legal risk. Reasonable data export window after cancel, then deletion per backups.
15. Liability
To the extent allowed by law, we are not liable for lost orders, lost profits, food issues, or third-party outages. Cap: fees you paid us in the 3 months before the claim.
16. Changes
We may update these Terms on this page. Material changes: notice to the account email. Continued use = acceptance. Signed Order Forms change only by mutual agreement.
17. Governing law
Laws of the State of California, without regard to conflict of laws. Venue: Los Angeles County, California, unless counsel directs otherwise.